Our core health offering includes preventative medical examinations for physical and mental health, fitness and nutrition (excluding Postbank). Reports show that these contribute to improvements in fitness, blood pressure, nutrition and non-smoking. In addition, our Employee Assistance Program (EAP) supports staff dealing with issues in their personal and professional lives with a confidential 24/7 support hotline staffed by psychologists and therapists. For World Mental Health Day in October 2017, we raised awareness on “mental health in the workplace” across various locations.
Our medical check-up program provides an extensive physical and psychological preventive examination for all staff age 40 or over and for Managing Directors or Directors, regardless of age. In 2017, 3,741 such examinations were conducted (2016: 4,601). For our Check-up 40+ program, we saw an acceptance rate of 48.7% (2016: 59.9%) and 52.3% for the executives’ check-up (2016: 50.8%). Long-term evaluations have shown that these measures contribute to sustainable improvements in blood pressure, cholesterol, non-smoking, nutrition, and fitness, among others.
Employee Assistance Program
The average up-take of our EAP, available to all employees in Germany, has remained at approximately 1.4% in recent years. This is broadly in line with the service provider’s other clients (2017: 383 new cases; 2016: 452). The increase of 9% in 2016 over the previous year was due to our restructuring activities. In 2017, the number of new cases declined by 15.4% over 2016. At the end of the individual assistance cycle, participants’ effectiveness increased from 32% to 65% on average (categories: no longer impacted / only minor impact). Two-thirds of cases were not work-related and are primarily due to personal issues.
Work Reintegration Management
In line with chapter 84, paragraph 2 of the German Social Security Code IX, work reintegration management (Betriebliches Eingliederungsmanagement [BEM]) remains an important part of our work and health culture. We emphasize its importance in securing and fostering employment by supporting employees who are unable to work—consecutively or overall—for more than six weeks in one year. By taking into account their situation and involving the individual, BEM aims to determine the approach to reintegration at an early stage, with a range of options— from staged re-entry to full-time work. This is based on recommendations by medical professionals and health plans like the Hamburger Modell. In 2017, 429 people made a staged re-entry into work (2016: 549).
Postbank has developed its own integrated company health management program. The range of measures offered is wide and includes personal consultations on specific health questions, effective short exercises for the workplace and personalized, regular courses focusing on a selection of topics. A free flu vaccination is also included. Central contacts for health are also available at 13 major Postbank sites to help employees find advice and assistance on specific topics.