Deutsche Bank
Non-Financial Report 2017

Deutsche Bank

Non-Financial Report 2017

GRI / UNGC

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GRI content index and the UN Global Compact Communication on Progress

Our Non-Financial Report provides a comprehensive disclosure of our material topics for our non-financial performance. Information on financial data is available in our Annual Report 2017. Disclosures included in the report were selected based on a materiality analysis conducted in previous years. Information on in-house ecology as well as information regarding Corporate Social Responsibility activities are not material based on the materiality assessment.

In order to give a better overview, the Non-Financial Report 2017 has been prepared in accordance with the GRI Standards: Core option, including the specific Sector Disclosures for the financial service sector. Information can either be found on the referenced pages in the report, via links or directly in this table. The information outside the Non-Financial Report, e. g. the HR Report are not part of the external limited assurance.

Furthermore, the Non-Financial Report also serves as our Communication on Progress for the United Nations Global Compact (UNGC), references are made in the index as well. By participating in the UNGC, we have committed ourselves to preserving internationally recognized human rights, creating socially acceptable working conditions, protecting the environment, and fighting corruption.

GRI 100: Universal Standards

Organization profile

Disclosure

Non-Financial Report 2017

SDG Linkage to GRI Disclosures

UN GC

102-1

Name of the organization

Deutsche Bank Group

 

 

102-2

Activities, brands, products, and services

AR – Deutsche Bank Group

 

 

102-3

Location of headquarters

Frankfurt/Main, Germany

 

 

102-4

Location of operations

Deutsche Bank is the leading bank in our home market Germany. As a global, universal bank, Deutsche Bank holds a strong position in Europe and has a significant presence in the Americas and Asia Pacific, operating in 70 countries around the globe.
Corporate Website – Locations worldwide

 

 

102-5

Ownership and legal form

Deutsche Bank Aktiengesellschaft
AR – Deutsche Bank share and bonds

 

 

102-6

Markets served

We operate in 70 countries around the globe with a strong position in Europe and significant presence in the Americas and Asia Pacific. As a global, universal bank we maintain client relationships across all industries. We provide commercial and investment banking, retail banking, transaction banking, and asset and wealth management products and services to corporations, governments, institutional investors such as insurers, pension funds and foundations, small and medium-sized businesses, and private individuals.

 

 

102-7

Scale of the organization

Key employee figures
AR – Group at a Glance
AR – Consolidated Financial Statement 40 - Structured Entities

 

 

102-8

Information on employees and other workers

Key employee figures
AR – Employees

SDG 8

6

102-9

Supply chain

Human Rights
In 2017, Deutsche Bank began to fundamentally revise its certification process for suppliers and service providers. In this revised process, more far-reaching environmental and social minimum standards will be applied.
Until the revised certification process is fully implemented in 2018, we want to ensure that the suppliers and service providers we already work with meet the new minimum standards. In 2017, 123 of those who meet the country-specific and industry-specific criteria of our risk-based approach were already subjected to an extensive review. We found that they all have adequate policies and processes in place. The review of existing suppliers and service providers will continue in 2018. Approximately 300 other existing suppliers and service providers that meet the criteria for a necessary review still have to be analysed.

 

 

102-10

Significant changes to the organization and its supply chain

Restructuring/Works Councils in Germany
AR – Deutsche Bank share and bonds

 

 

102-11

Precautionary Principle or approach

Deutsche Bank follows a precautionary approach to environmental and social risk management, striving to anticipate, mitigate, and avoid environmental and social risks related to our financial services. Furthermore, Deutsche Bank is a signatory of the UNGC, whose principle 7 addresses the precautionary approach to environmental challenges.
Product Suitability and Appropriateness
Environmental and Social Issues

 

 

102-12

External initiatives

We engage with international and national organizations, initiatives, and sustainability fora. The insights we gain through cooperation and dialog inform our sustainability approach. In addition, our policies and guidelines reflect the formal commitments we make to internationally recognized standards and principles.

Memberships and formal commitments
The formal commitments we make and memberships and partnerships we hold include, but are not limited to:

  • Common Fund for Commodities (CFC)
  • Energy Efficiency Financial Institutions Group (EEFIG)
  • Institutional Investments Group on Climate Change (IIGCC)
  • Investor Network on Climate Risk (INCR)
  • Soft Commodities Compact of the Banking Environment Initiative (BEI) & Consumer Goods Forum (CGF)
  • Principles for Responsible Investment (PRI)
  • UK Sustainable Investment and Finance Association (UKSIF)
  • UNEP Finance Initiative (UNEP FI)
  • UN Global Compact

 

 

102-13

Membership of associations

Corporate Website – Memberships

 

 

 

 

 

 

 

Strategy

Disclosure

Non-Financial Report 2017

SDG Linkage to GRI Disclosures

UN GC

102-14

Statement from senior decision-maker

About Deutsche Bank

 

 

102-15

Key impacts, risks, and opportunities

Our Business Environment
Corporate and Investment Bank/Launching a Variety of ESG Investment Products
Corporate and Investment Bank/Financing a Low Carbon Economy
Deutsche Asset Management
Digitization and Innovation
Environmental and Social Issues
Climate Risk
Information Security

 

 

 

 

 

 

 

Ethics and integrity

Disclosure

Non-Financial Report 2017

SDG Linkage to GRI Disclosures

UN GC

102-16

Values, principles, standards, and norms of behavior

Our Values and Beliefs guide our behavior. They help us to conduct business with the utmost integrity, to create long-term value for our shareholders and to nurture the best talent. We maintain an unwavering focus on serving our clients effectively. At the same time, we work to constantly improve our processes and encourage accountability and entrepreneurial drive.
Approach to Sustainability
Culture and Conduct/Definition and Goals

 

10

102-17

Mechanisms for advice and concerns about ethics

Complaint Management
Anti-Financial Crime
Combating bribery and corruption
Environmental and Social issues
Human Rights
Information security/Engaging Stakeholders

 

10

 

 

 

 

 

Governance

Disclosure

Non-Financial Report 2017

SDG Linkage to GRI Disclosures

UN GC

102-18

Governance structure

The Management Board is responsible for managing the company. Its members are jointly accountable for the management of the company. The Management Board has, as its prime responsibility, the Group's strategic management, resource allocation, financial accounting and reporting, risk management, and corporate control. It has twelve members with John Cryan as CEO.

The Supervisory Board of Deutsche Bank AG appoints, supervises and advises the Management Board and is directly involved in decisions of fundamental importance to the bank. It works closely with the Management Board in a cooperative relationship of trust and for the benefit of the company. The Supervisory Board decides on the appointment and dismissal of members of the Management Board including long-term succession planning for the Management Board based on the recommendations of the Chairman’s Committee while taking into account the recommendations of the Nomination Committee.
Corporate Website – Corporate Governance
Non-Financial Report 2017
Approach to Sustainability
Deutsche Asset Management
Environmental and Social Issues
AR – Corporate Governance Statement

 

 

102-20

Executive-level responsibility for economic, environmental, and social topics

Approach to Sustainability
The head of Group Sustainability is directly reporting to the head of Communications & CSR, who is reporting to the Management Board.
The CFO is responsible for non-financial reporting.
Deutsche Asset Management/Governance and Transparency

 

 

102-21

Consulting stakeholders on economic, environmental, and social topics

Our Stakeholders
Topics Covered in This Report
Corporate & Investment Bank
Private & Commercial Bank/PCC Germany, PCC International and Postbank
Deutsche Asset Management/Corporate Governance
Environmental and Social Issues
Human rights/Monitoring progress
People Strategy

 

 

102-22

Composition of the highest governance body and its committees

The Supervisory Board of Deutsche Bank AG has 20 members. In accordance with the German Co-Determination Act (Mitbestimmungsgesetz), it comprises an equal number of shareholder representatives and employee representatives.
The Supervisory Board has established the following seven standing committees:

  • Chairman's Committee
  • Nomination Committee
  • Audit Committee
  • Risk Committee
  • Compensation Control Committee
  • Integrity Committee (is handling environmental and social issues)
  • Mediation Committee

SDG 5

 

102-23

Chair of the highest governance body

Chairman of the Supervisory Board of Deutsche Bank Aktiengesellschaft is Dr. Paul Achleitner, who is not an executive at Deutsche Bank AG.
AR – Corporate Governance Statement

 

 

102-24

Nominating and selecting the highest governance body

Corporate Website – Download – Supervisory Board – Terms of Reference
Corporate Website – Download – Management Board/Terms of Reference

SDG 5

 

102-25

Conflicts of interest

AR – Corporate Governance Statement/Conflict of interests

 

 

102-26

Role of highest governance body in setting purpose, values, and strategy

The Integrity Committee is handling environmental and social issues, and regularly reviews the Bank’s Code of Business Conduct and Ethics.
Corporate Website – Committees

 

 

102-29

Identifying and managing economic, environmental, and social impacts

Environmental and Social (ES) Risk Policy Framework
a) The Group Reputational Risk Committee (GRRC) is responsible for ensuring the oversight, governance, and coordination of the management of reputational risk at DB on behalf of the Management Board.
b) Internal experts are consulted to make informed decisions. Due to the sensitivity of client information, no external consulation is sought.

 

 

102-31

Review of economic, environmental, and social topics

Issue Escalation

 

 

102-32

Highest governance body’s role in sustainability reporting

The Non-Financial Report Steering Group has reviewed and pre-approved the contents of the report. The CFO Disclosure Review meeting chaired by the CFO approves the Non-Financial Report. The final responsibility lies with the board of directors. The Supervisory Board reviews the content of the NFReport.

 

 

102-35

Remuneration policies

Remuneration and Benefits/Compensation framework
AR – Compensation report

 

 

102-36

Process for determining remuneration

AR – Compensation report

 

 

102-38

Annual total compensation ratio

AR – Group at a Glance

 

 

 

 

 

 

 

Stakeholder engagement

Disclosure

Non-Financial Report 2017

SDG Linkage to GRI Disclosures

UN GC

102-40

List of stakeholder groups

Our Stakeholders

 

 

102-41

Collective bargaining agreements

Compensation framework
Works council in Germany
AR – Labour Relations

SDG 8

3

102-42

Identifying and selecting stakeholders

Our Stakeholders
AR – Stakeholder Dialogue

 

 

102-43

Approach to stakeholder engagement

Deutsche Bank has a threefold approach to engage its stakeholders: 1) own initiatives and activities; 2) participation in forums, events, and working groups; and 3) exchange with critical stakeholders on ad-hoc issues. We are aware that the interests of shareholders, clients, employees, and the general public can be conflicting, and that we have to negotiate between these interests. We remain open to stakeholder critique, and consider this with sensitivity when conducting due diligence and when improving our sustainability approach.
Our Stakeholders
Topics Covered in this Report

 

 

102-44

Key topics and concerns raised

Our Stakeholders
Culture and Conduct/Definition and Goals
Environmental and Social Issues
Human Rights/Monitoring progress
People Strategy

 

 

 

 

 

 

 

Reporting principles

Disclosure

Non-Financial Report 2017

SDG Linkage to GRI Disclosures

UN GC

102-45

Entities included in the consolidated financial statements

AR – Consolidated Financial Statement 40 – Structured Entities

 

 

102-46

Defining report content and topic Boundaries

Our Stakeholders
Topics Covered in this Report

 

 

102-47

List of material topics

Materiality assessment 2017

 

 

102-48

Restatements of information

Revised list of material topics
Footnote 3

 

 

102-49

Changes in reporting

Topics Covered in this Report

 

 

102-50

Reporting period

About this report

 

 

102-51

Date of most recent report

About this report

 

 

102-52

Reporting cycle

About this report

 

 

102-53

Contact point for questions regarding the report

Contact

 

 

102-54

Claims of reporting in accordance with the GRI Standards

The Non-Financial Report 2017 has been prepared in accordance with the GRI Standards: Core option.

 

 

102-55

GRI content index

Our full GRI content index is available in the online report and on our corporate website.

 

 

102-56

External assurance

The information contained in this report is subject to additional external assurance. (Independent assurance statement)
Information of the HR Report are not part of the external assurance.

 

 

 

 

 

 

 

GRI 200: Economic Topics

Economic – Economic performance

Disclosure

Non-Financial Report 2017

SDG Linkage to GRI Disclosures

UN GC

GRI 103: Management approach 2017

103-1

Explanation of the material topic and its Boundary

Materiality assessment 2017
Products and Services

SDG 5
SDG 8

 

103-2

The management approach and its components

Approach to Sustainability
Our Business Environment
Our Business Environment/Economic and Regulatory Environment

SDG 5
SDG 8

 

103-3

Evaluation of the management approach

Sustainability Ratings
AR – Group at a Glance

SDG 5
SDG 8

 

GRI 201: Economic performance 2017

201-1

Direct economic value generated and distributed

AR – Group at a Glance

SDG 5
SDG 7
SDG 8
SDG 9

 

201-2

Financial implications and other risks and opportunities due to climate change

Our Business Environment
Corporate and Investment Bank/Financing a Low Carbon Economy
Deutsche Asset Management/Sustainable Investment Funds
ES Targets and Measures/Low Carbon Economy
Climate-Related Transition Risks/Reputational Risk Management
Carbon Neutrality
Partly reported.
The assessment of climate risks is part of our broader approach to managing non-financial, credit and market risks. We do not disclose the costs of measures individually.

SDG 13

7

 

 

 

 

 

Economic – Anti-corruption

Disclosure

Non-Financial Report 2017

SDG Linkage to GRI Disclosures

UN GC

GRI 103: Management approach 2017

103-1

Explanation of the material topic and its Boundary

Materiality assessment 2017
Anti-Financial Crime

SDG 5
SDG 8

 

103-2

The management approach and its components

Anti-Financial Crime
Combating Bribery and Corruption

SDG 5
SDG 8

 

103-3

Evaluation of the management approach

Combating Bribery and Corruption
Preventing Other Criminal Activities

SDG 5
SDG 8

 

GRI 205: Anti-corruption 2017

205-1

Operations assessed for risks related to corruption

Several instruments and processes to detect, analyze, and prevent corruption are in place.
Risks related to corruption are part of AFCs risk management and managed Group-wide.
AFC Risk & Control

 

10

 

 

 

 

 

GRI 300: Environmental Topics

Environmental – Materials

Disclosure

Non-Financial Report 2017

SDG Linkage to GRI Disclosures

UN GC

GRI 103: Management approach 2017

103-1

Explanation of the material topic and its Boundary

Materiality assessment 2017

SDG 5
SDG 8

 

103-2

The management approach and its components

Inhouse Ecology

SDG 5
SDG 8

 

103-3

Evaluation of the management approach

Eco-Efficiency Tables

SDG 5
SDG 8

 

GRI 301: Materials 2017

301-1

Materials used by weight or volume

Eco-Efficiency Tables/Waste and Paper

SDG 8
SDG 12

7, 8

301-2

Recycled input materials used

Eco-Efficiency Tables/Waste and Paper

SDG 8
SDG 12

8

 

 

 

 

 

Environmental – Energy

Disclosure

Non-Financial Report 2017

SDG Linkage to GRI Disclosures

UN GC

GRI 103: Management approach 2017

103-1

Explanation of the material topic and its Boundary

Materiality assessment 2017

SDG 5
SDG 8

 

103-2

The management approach and its components

Inhouse Ecology

SDG 5
SDG 8

 

103-3

Evaluation of the management approach

Eco-Efficiency Tables/Greenhouse Gas (GHG) Emissions

SDG 5
SDG 8

 

GRI 302: Energy 2017

302-1

Energy consumption within the organization

Eco-Efficiency Tables/Greenhouse Gas (GHG) Emissions

SDG 7
SDG 8
SDG 12
SDG 13

7, 8

302-2

Energy consumption outside of the organization

Eco-Efficiency Tables/Greenhouse Gas (GHG) Emissions

SDG 7
SDG 8
SDG 12
SDG 13

8

302-3

Energy intensity

Eco-Efficiency Tables/Greenhouse Gas (GHG) Emissions

SDG 7
SDG 8
SDG 12
SDG 13

8

302-4

Reduction of energy consumption

Eco-Efficiency Tables/Greenhouse Gas (GHG) Emissions

SDG 7
SDG 8
SDG 12
SDG 13

8, 9

 

 

 

 

 

Environmental – Water

Disclosure

Non-Financial Report 2017

SDG Linkage to GRI Disclosures

UN GC

GRI 103: Management approach 2017

103-1

Explanation of the material topic and its Boundary

Materiality assessment 2017

SDG 5
SDG 8

 

103-2

The management approach and its components

Inhouse Ecology

SDG 5
SDG 8

 

103-3

Evaluation of the management approach

Eco-Efficiency Tables/Water

SDG 5
SDG 8

 

GRI 303: Water 2017

303-1

Water withdrawal by source

Eco-Efficiency Tables/Water
Information focuses on the data collection process. We monitor the developments and expectations of our stakeholders in order to serve other reporting elements in the future, if necessary.

SDG 6

7, 8

 

 

 

 

 

Environmental – Emissions

Disclosure

Non-Financial Report 2017

SDG Linkage to GRI Disclosures

UN GC

GRI 103: Management approach 2017

103-1

Explanation of the material topic and its Boundary

Materiality assessment 2017

SDG 5
SDG 8

 

103-2

The management approach and its components

Inhouse Ecology

SDG 5
SDG 8

 

103-3

Evaluation of the management approach

Eco-Efficiency Tables/GHG Emissions

SDG 5
SDG 8

 

GRI 305: Emissions 2017

305-1

Direct (Scope 1) GHG emissions

Carbon Neutrality
Eco-Efficiency Tables/GHG Emissions

SDG 3
SDG 12
SDG 13
SDG 14
SDG 15

7, 8

305-2

Energy indirect (Scope 2) GHG emissions

Carbon Neutrality
Eco-Efficiency Tables/GHG Emissions

SDG 3
SDG 12
SDG 13
SDG 14
SDG 15

7, 8

305-3

Other indirect (Scope 3) GHG emissions

Carbon Neutrality
Eco-Efficiency Tables/GHG Emissions

SDG 3
SDG 12
SDG 13
SDG 14
SDG 15

7, 8

305-4

GHG emissions intensity

Carbon Neutrality
Eco-Efficiency Tables/GHG Emissions

SDG 13
SDG 14
SDG 15

8

305-5

Reduction of GHG emissions

Data Collection Process/GHG Reporting
Carbon Neutrality
Eco-Efficiency Tables/GHG Emissions

SDG 13
SDG 14
SDG 15

8, 9

 

 

 

 

 

Environmental – Effluents and waste

Disclosure

Non-Financial Report 2017

SDG Linkage to GRI Disclosures

UN GC

GRI 103: Management approach 2017

103-1

Explanation of the material topic and its Boundary

Materiality assessment 2017

SDG 5
SDG 8

 

103-2

The management approach and its components

Inhouse Ecology

SDG 5
SDG 8

 

103-3

Evaluation of the management approach

Eco-Efficiency Tables/Waste and Paper

SDG 5
SDG 8

 

GRI 306: Effluents and Waste 2017

306-2

Waste by type and disposal method

Eco-Efficiency Tables/Waste and Paper

SDG 3
SDG 6
SDG 12

8

 

 

 

 

 

GRI 400: Social Topics

Social – Employment

Disclosure

Non-Financial Report 2017

SDG Linkage to GRI Disclosures

UN GC

GRI 103: Management approach 2017

103-1

Explanation of the material topic and its Boundary

Materiality assessment 2017
People Strategy

SDG 5
SDG 8

 

103-2

The management approach and its components

People Strategy

SDG 5
SDG 8

 

103-3

Evaluation of the management approach

People Survey

SDG 5
SDG 8

 

GRI 401: Employment 2017

401-1

New employee hires and employee turnover

Recruiting and Talent Development
Recruiting and Talent Development/Employee Development/Internal Career Mobility
Partly reported
Confidentiality constraints: Although we report voluntary staff turnover in %, assessment and tracking of numbers related to turnover by age group, gender and region are for internal use only.

SDG 5
SDG 8

6

401-2

Benefits provided to full-time employees that are not provided to temporary or part-time employees

Renumeration and Benefits/Work-Life Balance
Partly reported
Benefits provided to employees depend on country, region, jurisdiction. Therefore not all benefits are available to each employee.

SDG 8

 

 

 

 

 

 

Social – Training and education

Disclosure

Non-Financial Report 2017

SDG Linkage to GRI Disclosures

UN GC

GRI 103: Management approach 2017

103-1

Explanation of the material topic and its Boundary

Materiality assessment 2017
Recruiting and Talent Development/Employee Development

SDG 5
SDG 8

 

103-2

The management approach and its components

Recruiting and Talent Development/Employee Development

SDG 5
SDG 8

 

103-3

Evaluation of the management approach

HR Report – Training

SDG 5
SDG 8

 

GRI 404: Training and education 2017

404-1

Average hours of training per 2017 per employee

HR Report – Training
Partly reported
Our training is measured in expenses not in training hours.

SDG 4
SDG 5
SDG 8

6

404-2

Programs for upgrading employee skills and transition assistance programs

Actions/Empowering and Effective Managers
Recruiting and Talent Development/Employee Development
Digitalization

SDG 8

 

404-3

Percentage of employees receiving regular performance and career development reviews

Total Performance
HR Report – Holistically managing performance

SDG 5
SDG 8

6

 

 

 

 

 

Social – Diversity and equal opportunity

Disclosure

Non-Financial Report 2017

SDG Linkage to GRI Disclosures

UN GC

GRI 103: Management approach 2017

103-1

Explanation of the material topic and its Boundary

Materiality assessment 2017
Diversity & Inclusion
AR – Diversity concept of the Supervisory Board
AR – Diversity concept of the Management Board

SDG 5
SDG 8

 

103-2

The management approach and its components

Diversity & Inclusion

SDG 5
SDG 8

 

103-3

Evaluation of the management approach

Diversity & Inclusion

SDG 5
SDG 8

 

GRI 405: Diversity and equal opportunity 2017

405-1

Diversity of governance bodies and employees

Diversity & Inclusion/Gender Diversity
AR – Corporate Governance Statement/Management Board
AR – Corporate Governance Statement/Supervisory Board

SDG 5
SDG 8

6

 

 

 

 

 

Social – Human rights assessment

Disclosure

Non-Financial Report 2017

SDG Linkage to GRI Disclosures

UN GC

GRI 103: Management approach 2017

103-1

Explanation of the material topic and its Boundary

Materiality assessment 2017
Human Rights

SDG 5
SDG 8

 

103-2

The management approach and its components

Human Rights

SDG 5
SDG 8

 

103-3

Evaluation of the management approach

Human Rights/Monitoring progress

SDG 5
SDG 8

 

GRI 412: Human rights assessment 2017

412-2

Employee training on human rights policies or procedures

ES Targets and Measures/Strengthen ES Governance
Partly reported.
We record the number of trained employees and the number of training sessions. Not the number of hours.

 

1

 

 

 

 

 

Social – Supplier social assessment

Disclosure

Non-Financial Report 2017

SDG Linkage to GRI Disclosures

UN GC

GRI 103: Management approach 2017

103-1

Explanation of the material topic and its Boundary

Materiality assessment 2017

SDG 5
SDG 8

 

103-2

The management approach and its components

Human Rights

SDG 5
SDG 8

 

103-3

Evaluation of the management approach

Human Rights/Monitoring progress

SDG 5
SDG 8

 

GRI 414: Supplier social assessment 2017

414-2

Negative social impacts in the supply chain and actions taken

Human Rights/Targets and Measures/Vendor certification
Partly reported
We do not yet report the significant actual and potential negative human rights impacts in the supply chain and actions taken. But we continue our work to identify vendors that mights have potential negative human rights impacts. A percentage of identified vendors is not collected.

SDG 5
SDG 8

2

 

 

 

 

 

Social – Marketing and labeling

Disclosure

Non-Financial Report 2017

SDG Linkage to GRI Disclosures

UN GC

GRI 103: Management approach 2017

103-1

Explanation of the material topic and its Boundary

Materiality assessment 2017
Product Suitability and Appropriateness

SDG 5
SDG 8

 

103-2

The management approach and its components

Product Suitability and Appropriateness

SDG 5
SDG 8

 

103-3

Evaluation of the management approach

Product Suitability and Appropriateness

SDG 5
SDG 8

 

GRI 417: Marketing and labeling 2017

417-1

Requirements for product and service information and labeling

Product Suitability and Appropriateness
Private & Commercial Bank/Product Principles
Deutsche Asset Management/ESG Engine
Partly reported
We do not yet filter for environmental and social impacts within the product lifecycle assessment, therefore, we do not report a percentage.

SDG 12

 

 

 

 

 

 

Social – Customer Privacy

Disclosure

Non-Financial Report 2017

SDG Linkage to GRI Disclosures

UN GC

GRI 103: Management approach 2017

103-1

Explanation of the material topic and its Boundary

Materiality assessment 2017
Data Protection

SDG 5
SDG 8

 

103-2

The management approach and its components

Data Protection

SDG 5
SDG 8

 

103-3

Evaluation of the management approach

Data Protection

SDG 5
SDG 8

 

GRI 418: Customer privacy 2017

418-1

Substantiated complaints concerning breaches of customer privacy and losses of customer data

Complaint Management
Not reported
The data protection aspects are covered in our regular complaint management procedures. They are not filtered specifically.

 

 

 

 

 

 

 

Financial Services Standard Disclosures

FSSD – Product Portfolio

Disclosure

Non-Financial Report 2017

SDG Linkage to GRI Disclosures

UN GC

G4-DMA (FS1)

Policies with specific environmental and social components applied to business lines

Deutsche Asset Management/Governance and Transparency
Environmental and Social Issues/Strengthen ES-Governance
Human Rights
Climate Risk

SDG 10

 

G4-DMA (FS3)

Processes for monitoring clients’ implementation of and compliance with environmental and social requirements included in agreements or transactions

Deutsche Asset Management/Governance and Transparency
Environmental and Social Issues/Strengthen ES-Governance
Human Rights
Climate Risk

SDG 10

 

G4-DMA (FS4)

Process(es) for improving staff competency to implement the environmental and social policies and procedures as applied to business lines

Environmental and Social Issues/Targets and Measures
Human Rights/Targets and Measures

 

 

G4-DMA (FS5)

Interactions with clients, investees, business partners regarding environmental and social risks and opportunities

Our Stakeholders
Deusche Asset Management/Corporate Governance
Deusche Asset Management/Sustainable Investment Funds
Environmental and Social Issues/Client Dialog
Human Rights/Targets and Measures

SDG 10

 

FS7

Monetary value of products and services designed to deliver a specific social benefit for each business line broken down by purpose.

Corporate and Investment Bank/Financing a Low Carbon Economy
Deusche Asset Management/Sustainable Investment Funds
Partly reported
Where relevent we have reported the associated monetary value.
A disclosure on the associated monetary value of every product and service designed to deliver a specific social benefit broken down by business line does not yet exist. We investigate possibilities to expand the tracking methodology.

SDG 8
SDG 9
SDG 10
SDG 11

 

FS8

Monetary value of products and services designed to deliver a specific environmental benefit for each business line broken down by purpose.

Corporate and Investment Bank/Infrastructure Financing
Corporate and Investment Bank/Financing a Low Carbon Economy
Private & Commercial Bank/PCC Germany, PCC International and Postbank
Deusche Asset Management/Sustainable Investment Funds
Environmental and Social Issues/Targets and measures/Low Carbon Economy
Partly reported
Where relevent we have reported the associated monetary value.
A disclosure on the associated monetary value of every product and service designed to deliver a specific environmental benefit broken down by business line does not yet exist. We investigate possibilities to expand the tracking methodology.

 

 

 

 

 

 

 

FSSD – Audit

Disclosure

Non-Financial Report 2017

SDG Linkage to GRI Disclosures

UN GC

G4-DMA-Audit

 

Carbon Neutrality
Assurance KPMG

 

 

 

 

 

 

 

FSSD – Active Ownership

Disclosure

Non-Financial Report 2017

SDG Linkage to GRI Disclosures

UN GC

G4-DMA - Active Ownership

Policies with specific environmental and social components applied to business lines

Deutsche Asset Management/ESG Integration/Real Estate

 

 

FS11

Percentage of assets subject to positive and negative environmental or social screening.

Deutsche Asset Management
Figures„ Transactions and clients assessed under the ES policy framework” and “Transactions and clients assessed under the ES policy framework per sector”

SDG 10

 

 

 

 

 

 

FSSD – Local communities

Disclosure

Non-Financial Report 2017

SDG Linkage to GRI Disclosures

UN GC

G4-DMA - Local Communities

 

Deusche Asset Management/Sustainable Investment Funds

 

 

FS14

Initiatives to improve access to financial services for disadvantaged people

Deusche Asset Management/Sustainable Investment Funds

SDG 8
SDG 10

 

 

 

 

 

 

dfds